Assist customers 24/7 with AI customer service bots capable of holding natural conversations and resolving common inquiries.
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More than 5,000 companies in over 40 countries trust us.
Official Botmaker Partners
24/7 Availability
Answer queries anytime, regardless of the hour or day, and enhance customer experience.
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Instant Responses
Reduce wait times and deliver information instantly.
Team Optimization
Free up your human agents to focus on more complex, higher-value tasks.
Reduced Operational Costs
Decrease the need to expand customer service teams, cutting costs without sacrificing service quality.
Effortless Scalability
Handle large query volumes without compromising response speed or quality.
Continuous Improvement with AI
Customer service bots learn from interactions and become smarter over time, providing increasingly precise and personalized responses.
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Grupo Éxito is a multinational conglomerate and the leading retail company in Colombia. They have been Botmaker customers for two years, jointly developing a chatbot to enhance their sales processes via WhatsApp. The main strategy involved consolidating 200 nationwide WhatsApp accounts into a single intelligent bot that orchestrates conversations and seamlessly connects customers to all of the brand's stores
Fordi is a hybrid chatbot equipped with active geolocation services, allowing users to find the nearest dealership and redirecting sales inquiries for human assistance. Additionally, it is integrated into Ford’s various systems and databases to provide users with a comprehensive experience, granting access to installment plans, subscriptions, vehicle information, and more.
Naranja X is an Argentinian fintech company providing technological solutions for personal finances. A chatbot with identity validation was developed, enabling users to interact and obtain information about the products and services offered by the app. It provides assistance from account creation through instructions on how to use all available functionalities, such as credit card bill payments, as well as guidance on receiving payments with Toque (MPOS).
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